Openbank is part of the Grupo Santander. It was the very first online bank on Spain and was the first Spanish bank to start operating online.

The Head of Global Direct Banking of Grupo Santander was looking for a new global positioning strategy applicable to all the countries in which they are present. That implied the development of a wide European study in order to analyze the best practices of specific steps in the Customer Experience of the main agents in online banking (ING Direct etc.) in Spain, Italy, the UK and Germany.

"The capacity of dnx was extremely valuable to help us synthesizing more than three months of research and analysis in to some tangible results and easy to implement solutions " (Thierry Campet, Global Direct Banking - Banco Santander)

want to keep reading? (spanish ahead!)

All along 2009, the IUP (international Usability Partners) carried out a coordinated research about gestural interfaces in each of our home countries, that is: Germany, Italy, China, U.S., Chile, Finland, Swizerland, U.K., France, Belgium, India and Spain.

Recently, our partners at Humancentric and UIDpresented the "2009 IUP Gesture Research Project" at the Munich International UPA conference.

Don't miss it!

We are constantly looking forward to meet people to grow with. It does not matter where they come from but where they want to go. Are you interested in working with us? Keep on reading!

If you want to develop your profesional career in a place where people believe that design is much more that aesthetics...

If you want to work in a place where people believe that quantitative research is much more than numbers and pie charts...

If you want to work side by side with people that believe that user research is much more than big sized papers listing everything you heard in discussion groups and interviews...

If you're looking for a place where innovation is understood as the creation of products, services and experiences, including in the creation process all the people involved in it and using a mix of research, design and cocreation as its foundation pillars...

If so, this is your place.

Check out more details about our job vacancies clicking here (Spanish language ahead!). And remember to send your CV to rrhh@dnxgroup.com.